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How to fix new circular fluorescent tube not working?

Ton
Finding My Feet

How to fix new circular fluorescent tube not working?

I purchased a Nelson 22W 185mm T5 Natural White Tri-Phosphor Circular Fluorescent Tube to replace the old one, but it didn’t light up at all. The previous tube also didn’t light up, so I assumed the issue was with the old bulb. Now I’m unsure. What could be the possible issue, and what’s the best way to fix it? I've attached photos for reference.

 

20241101_164131.jpg20241101_164138.jpg

EricL
Bunnings Team Member
Bunnings Team Member

Re: Replacing Circular Fluorescent Tube, but not working?

Hello @Ton 

 

Thanks for sharing your question about your fluorescent light. If this is your second bulb, there might be something else that could be causing it not to work properly. I propose engaging the services of an electrician as they can diagnose your light assembly and possibly repair it.

 

Let me call on our experienced member @MikeTNZ for his recommendations.

 

If you have any other questions we can help with, please let us know.

 

Eric

 

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