How to fix Kaboodle push to open drawer that won't stay shut?

[Harrythamster]

Title says it all really - I have 1 of my 3 drawers that has trouble staying shut - I have to push it in a number of times before it stays shut.
Also it is beside the back door, and if someone slams that door - the drawer opens 

[EricL]

Hello @Harrythamster 

Welcome to the Bunnings Workshop community. It's wonderful to have you join us, and thanks for sharing your question about kaboodle drawer runners.

Certain conditions must be present in order for the drawers to open voluntarily. The base cabinet has been installed on an angle is not square. the back of the cabinet is slightly too high. This angled installation will then affect the drawers and they will slowly come out. 

The drawer runners are out of alignment. The Kaboodle drawer runner has two parts the rail which is attached to the drawer and the drawer runner body which is attached to the cabinet. If the rail has been installed on an angle this will cause the drawer to open because of the weight distribution. The angled heavy front acts like a weight causing it to roll open.

Or it could be a combination of both. In order to repair it, the base cabinet must be levelled, and the cabinet drawers must be straightened out and the drawer rails squared to the drawer itself.

If you have any other questions we can help with, please let us know.

Eric

[TSims]

Hi , is there anyway someone from Kaboodle can come fix this problem with the draws for me .

[JacobZ]

Hi @TSims,

A warm welcome to the Bunnings Workshop community and thank you for your question.

Unfortunately, this is not a service Kaboodle usually offers. You could contact them directly on 1800 666 078 in Australia and 0800 522 663 in New Zealand to discuss options, but it is unlikely they will have a service agent who can come fix your drawers.

I would be happy to help troubleshoot your issue if you provide details and photos.

Let me know if you need a hand uploading images, I'm happy to help if required.

Have you done some investigating based on @EricL's above advice? 

Did you find anything out of alignment? Was anything out of level? 

When were the drawer runners installed? Has the issue always been present?

Once you've provided further details, I'll be happy to assist further.

Jacob