How to replace Ozito whipper snipper parts?

[Carlton]

I have the below whipper snipper 

https://www.bunnings.com.au/ozito-pxc-36v-2-x-18v-300mm-cordless-line-trimmer-kit-pxcltk-2182e_p0082...

Starting to show ware and tare 

broke release tab  as below 

Other side tab not broken 

have contacted ozito no response Can  plastic head parts be replaced at all or can the below universal part be used on otito trimmer 

https://littljuey.com.au/products/littl-juey-curved-shaft-head

Bunnings used to stock below part cant find anymore does anyone know if i can get a replacement for this part if so where 

Thanks 

[Nailbag]

Hi @Carlton 

I assume since you state Ozito have not responded that you may have only tried to contact via an Online Enquiry? Typically when I don't get responses within a reasonably time or needed to resolve an issue faster, I would make a call or if available chat support. Here are the contact numbers for Ozito.

Ozito customer service helpline

1800 069 486 (AUS)

0508 069 486 (NZ)

It's common for bump caps to wear like yours due to effectively resting the head of the line trimmer on the ground while in use. Hence why the outer edge of the cap has worn all the way through.

As a tip moving forward to eliminate the excessive wear on the bump cap, here are a couple of tips to try:

• Practice holding the weight of the tool up off the ground and not too deep within the lawn. This may require you to hold the trimmer on a different angle to what you're used to in order for the line to cut the edges.

And to help make the trimming line last longer, start further away from the cutting path and slowly make your way in before continuing along. You will also cut much faster with a neater cut. This is because it's only the last 10-15mm of the trimming line thats actually doing all the cutting. When you move too close in, especially against rocks and brick edging, the line bends and wears/breaks further up the line.

Nailbag

[MitchellMc]

Welcome to the Bunnings Workshop community @Carlton. It's fabulous to have you join us, and many thanks for your question about line trimmer replacement parts.

The cover for the spool is available to order through your local store's Special Order desk with part #341130001980.

Please let me know if you have any questions.

Mitchell
 

[MitchellMc]

Great write-up, @Nailbag, with some really helpful information.

Mitchell

[amdegia]

Hi Mitchell

When I enter he part number partthe part number on Bunnings search bar nothing  comes up. 

[JacobZ]

Hi @amdegia,

A warm welcome to the Bunnings Workshop community, it is fantastic to have you with us.

Parts will not appear on our website as they are not in stock in our stores.

You will have to contact the Special Orders team at your local store or our Spare Parts team for assistance ordering the part.

Let me know if you have any further questions.

Jacob