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How to fix gate latch sticking with Ikonic digital entry lock?

kav1107
Community Newcomer

How to fix gate latch sticking with Ikonic digital entry lock?

I have an Ikonic digital entry lock installed on an external gate.

Recently the latch has been sticking and not returning fully to enable the gate to lock.

The rear handle has a ‘snib’ that has no details as to how to operate provided in the ikonic instructions.

Does the snib need to centred to the left etc please or how to adjust ?
Any help would be greatfully received as the lock has worked ok until recently 

 

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