Is a burn mark on the film that covers the LED normal?

[Mark270481]

Hi Community ,

Bought this LED light from Bunning about a year ago and when I opened it up to clean the outer casing I noticed that alot of these LEDs have burn marks on this plastic film that covers the LED ..Is this normal or should I be worried ? Certainly does not feel normal to me 

 

 

 

[EricL]

Hello @Mark270481 

Thank you for sharing your question about your LED light. It appears that some of the LED's have failed, if you are worried about its operation, I suggest engaging the services of a licensed electrician to have a look at the wiring and see if there has been an error in installation. 

I also recommend having a look at the type and model of the unit and see how long the warranty is on the light fixture. If it is still under warranty, I suggest finding your docket and asking the store you purchased it from for a possible exchange. 

If you do not wish to operate the LED light at this time, I propose putting in a lamp in the room and not turning on the LED light switch until the electrician has had a look at it.

If you have any other questions we can help with, please let us know.

Eric

[Mark270481]

Actually ..the LED seem to be lighting up perfectly under the film ..it’s seems to be this film that looks like it’s burnt 

[EricL]

Hello @Mark270481 

It is difficult to guess as to what might be causing this type of reaction from the LED light. I think it's best to refer this to an electrician as they will be able to diagnose the lighting fixture.

If you need further assistance, please let us know.

Eric