Self watering Milano planters feedback

[milliepoobah]

why don't Milano put full instructions on their planter pots? I just lost a jasmine cos it got waterlogged. Didnt know about the plug under the pot till I saw your video. So thank you, Bunnings.

[MitchellMc]

Welcome to the Bunnings Workshop community @milliepoobah.

Thank you for your feedback, and I’m so sorry to hear about your Jasmine. I’ll pass your comments along to the team at respect, the manufacturer, to highlight the importance of including clear and complete instructions on their planter pots.

I’ll also reach out to you via private message to gather more details about your purchase. I trust our team would like to assist further, including replacing your Jasmine. 

Thank you again for bringing this to our attention.

Mitchell