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Hi, a few weeks ago we were renovating our bathroom and I bought a variety of taps, mixers etc.
.I have had nothing but trouble trying to exchange these mixer taps - yes they are $200 each but with the clean up and removal of rubbish and demo it was thrown out.
I specifically tell Bunnings staff that the receipt has been thrown out accidentally and id just like to exchange these items or a store credit but because the taps are 200 ea they refuse me. They are in the original condition they were purchased in.
Online you don't stipulate a maximum price or exchange can only be offered for items $200 and less.
It's frustrating
Welcome to the Bunnings Workshop community @mwharton.
I'm sorry to hear you've experienced difficulty in returning products. Let me reach out through private message to get some additional details to see if I can assist with the process.
Mitchell
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