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Can you exchange without a receipt?

mwharton
Just Starting Out

Can you exchange without a receipt?

Hi, a few weeks ago we were renovating our bathroom and I bought a variety of taps, mixers etc. 

.I have had nothing but trouble trying to exchange these mixer taps - yes they are $200 each but with the clean up and removal of rubbish and demo it was thrown out.

 

I specifically tell   Bunnings staff that the receipt has been thrown out accidentally and id just like to exchange these items or a store credit but because the taps are 200 ea they refuse me. They are in the original condition they were purchased in.

 

 

Online you don't stipulate a maximum price or exchange can only be offered for items $200 and less. 

 

It's frustrating

MitchellMc
Bunnings Team Member
Bunnings Team Member

Re: Exchange

Welcome to the Bunnings Workshop community @mwharton.

 

I'm sorry to hear you've experienced difficulty in returning products. Let me reach out through private message to get some additional details to see if I can assist with the process.

Mitchell
 

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