Can you exchange without a receipt?

[mwharton]

Hi, a few weeks ago we were renovating our bathroom and I bought a variety of taps, mixers etc. 

.I have had nothing but trouble trying to exchange these mixer taps - yes they are $200 each but with the clean up and removal of rubbish and demo it was thrown out.

I specifically tell   Bunnings staff that the receipt has been thrown out accidentally and id just like to exchange these items or a store credit but because the taps are 200 ea they refuse me. They are in the original condition they were purchased in.

Online you don't stipulate a maximum price or exchange can only be offered for items $200 and less. 

It's frustrating

[MitchellMc]

Welcome to the Bunnings Workshop community @mwharton.

I'm sorry to hear you've experienced difficulty in returning products. Let me reach out through private message to get some additional details to see if I can assist with the process.

Mitchell