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How to pair my Orion doorbell?

NikiB99
Getting Established

How to pair my Orion doorbell?

I'm getting close to throwing my doorbell out the window.  We recently switched from fibre to 5G.  All is good BUT silly me deleted the doorbell from the app (instead of just changing the network). 

Now I have a very fast flashing red light (around the button). It seems to be faster than once per second (which would be pairing mode) so indicates it has lost network connection. It flashes for quite a while and then turns off, then it changes to solid red before it starts flashing again.

I have gone to the app and tried to add it, but it won't read the QR code. (And trust me, I have spent a LOT of time moving the two around to try.)

I have tried resetting it (using a paperclip). When I did it originally I got a little red light between the speaker and the button. I got excited and tried pairing it again. Nope - back to the rapid flashing red light and no pairing. Now I try to reset it, nothing changes.

In the app I have tried to 'auto scan' but it keeps telling me to enable Bluetooth even though Bluetooth is enabled on my phone. I ignore the message and 'start scanning' and wait and wait and wait but nothing happens. Other devices show up as connected to Bluetooth.

I wondered if the 5G (which I understand is 2.4GHz and 5GHz combined so I tried connecting to the old fibre 2.4GHz network (which is still temporarily connected). Nope, made no difference. Has anyone else paired to 5G? Is this my problem?

NikiB99
Getting Established

Re: How to pair my Orion doorbell?

I found with the Orion that if I changed the movement sensitivity and stopped checking it all the time the battery easily lasts 2 - 3 months. 

 

It's interesting that no-one has recommended the Orion. While I found them 'clunky' I stress I might find others worse so am keeping an open mind. I did find their tech support (with the exception of the last time just recently) really good when I had challenges pairing a chime to the doorbell (even if the Aussie I was talking to couldn't work out why I was so excited to see a possum on the camera).

I definitely don't want to subscribe to anything.

I think things have changed since I last looked but I couldn't believe the number of video doorbells that didn't have a chime (and you couldn't pair to a chime) because it meant that if I was out no-one could hear the doorbell (so I used to have to text from out of town to say someone was at the door and could someone answer it).

Anyway, you have provided food for thought - sounds like it's a case of narrowing down what I want and going from there.

 

 

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