Need Samsung shp-dp728 smart lock replacement

[praveenkkmr]

Hi There,
I have currently Samsung shp-dp728 smart lock which stopped working after 3 years. It is not covered under warranty any more. I am not happy as such expensive product giving away in just 3 years. I am looking to replace it with other model. Please suggest any other model which can fit especially the door has cut to suit this dead lock. 

Please help with suggestions. 

Thank you,

Praveen  

[MitchellMc]

Welcome to the Bunnings Workshop community @praveenkkmr. It's wonderful to have you join us, and many thanks for your question about door locks.

If this lock was purchased through us, the distributor is keen to look into how they might be able to assist. They've requested you send these images, a proof-of-purchase, and the door lock serial number to them at au@digitaldoorlocks.com.au.
 

If they are not able to assist, they'll be able to determine a suitable replacement in their range, or we'll be able to assist here with potentially something from another brand.

Please let me know if you have any questions.

Mitchell