Leaking water at solar hot water system

[ppp]

I've got rinnai solar water system. Today I have observed that lot of water leaking from the pipe which is connecting Mains to the system.  Can anyone guide me how to fix this ?  Thanks a lot.

[Adam_W]

Hi @ppp You can fix it quickly but temporarily with silicone tape but you'll need a plumber to do the proper repair.

If it's only a new(ish) install the installer should be repairing that as an emergency job.

[Noyade]

Is that a split in the copper pipe below the join?

And on internal side of the bend?

What would cause that?

All looks very new.

As above, plumber.

[ppp]

Thanks both of you. I will contact professional for fixing this. Installed more than 3 years ago. Not sure about warranty. Will call them and find out.

Just one questions pls, Do you think I should call installer company only (Rinnai) to fix this ? 

OR  can I call any plumber is okay for this job ?

[Noyade]

Hi ppp

I'm very interested and sympathetic to your plight as I had a gas hot water system (Vulcan) installed this year. In my case - I'd definitely contact the plumber or company who installed it. I'm no plumber - but a weird place for a crack?

And in the meantime use that tape Adam mentioned above.

Sincerely, best of luck.