How to fix Mondella Resonance mixer flow issue?

[Dogman]

hi, I purchased the Mandela resonance mixer. I noticed hot water isn’t coming through properly and on reading the instructions it says my not be compatible with instantaneous gas. 

I thought I would check the aerator for fragments as a last ditch effort but can’t get it off. There wasn’t a key included which most have. Any ideas? Thanks! 

 

 

[EricL · Accepted solution]

Hello @Dogman 

Thanks for sharing your question about your Mondella Resonance mixer. I suspect that the aerator is machine fitted and will be very difficult to remove, as you'll notice that it has almost a seamless connection with the spout. If you happen to have an Appetito Silicone Jar Opener Red or similar, this might allow you to get a grip on the end of the spout and will allow you to twist off the aerator. Other methods such as using a multi grip tool will damage the spout end ruin its finish.

If you still can't get any hot water coming out of the tap, I suggest putting it back into the box and bringing it to the store for an exchange. Please remember to bring your docket with you so that they can process the exchange.

If you have any other questions we can help with, please let us know.

Eric

[Dogman]

Thanks for the quick reply Eric. 

i managed to get an adjusting pliers and a towel and that unscrewed the end off nicely. There was a little stuff on the aerator I cleaned off. Not sure if it was that or just putting it together again but hot water seems to be running now. 

will keep an eye on it over the next few days. 

thanks again. 

Dogman 

[EricL]

Hello @Dogman 

It's good to hear you got your tapware sorted out.

If you need further assistance, please let me know.

Eric