Thanks! We’ve just emailed them and see what they say!

Thanks for the help! We will give that a go!

Thanks for the tip! I’ve tried hammering the plates back into shape(when still attached to the arm) but they don’t seem to bend very easily. It might ...

I can’t find the model but I think it’s the daytek fold down clothesline. The colour is colour bond monument

I think it’s a rivet, I can’t unscrew it