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Hi, I'm looking for advice regarding my external door handle on my bifold door. Recently I noticed one of the screws attaching the plate was loose but no matter what I did it wouldn't grip when I tried to screw it back in. Now the other screw has come loose, and therefore the plate with attached handle has come off . There's nothing wrong with the screw and the corresponding bit that it's supposed to screw into. In fact I've take both the back and front plates off the door and tested it and the screws screw in fine. My problem is is when I'm attaching it back on the door I can't get the screws to line up to grip/attach. Sometimes I get one screw in but but never both at the same time.. Is there a trick to lining up the screws? I really don't want to pay a couple of hundred dollars to get a locksmith out just to screw in two screws. Any advice out there would be greatly appreciated....any suggestions?
Hello @marieneedshelp
Welcome to the Bunnings Workshop community. It's wonderful to have you join us, and thank you for sharing your question about your door handle installation.
From your description something is happening between the time that you put the front plate on and installing the mounting screws onto the other side. I suggest tyring this method. Remove the plate that allows the screws to pass through and leave the plate that has the screw posts in it. Attach the screws onto this plate and observe if either screw is not totally level.
While the screws are attached place the other plate beside the screws and observe if they are lining up with the entry holes of the plate. You'll immediately see if there are alignment issues, plus this will also tell you if the screw needs to put in at an angle in order to meet up with the mounting posts on the other side.
Your choices are to install the door handle even if one of the screws goes in at angle or replace the entire unit with a new set.
If you have any other questions we can help with, please let us know.
Eric
Thanks for that additional information. My next suggestion is to line both plates up and install just one of the screws onto the assembly. The objective here is to at least make sure that one of the screws is working. If the screw holds both plates properly, I suggest getting a torch and have a look if you can see the mounting post through the mounting hole. Theoretically you should be able to see the mounting post through the mounting hole. It should also tell you if the second post is out of alignment.
Please give this a try and tell me if you are able to spot any misalignment.
Eric
Hi Eric, Thank you once again for that suggestion. I have been trying to fix this door since 9 am this morning. A couple of times I've managed to get one screw in. Now, I can't seem to even manage that. I have tried looking through the hole with a torch but it's still too dark to see. It's crazy how loose this screw sits inside. I know it keeps moving as I put the door handle on even though I'm holding in place with a screwdriver. I've attached 2 pics of when I'm trying to centre the screw with a screwdriver and another pic when I remove the screwdriver just as an indication of how much the screw moves.
Hi Dave,
Thanks for replying. I have been on YouTube trying to find some similar situation but, like yourself, I haven't found anything similar. The only brand name I can find is on the actual lock section itself, but haven't found anything online with that name that looks like my particular door handle. It's called Union Assa Abloy. I've had no luck online that's why I've headed here in case someone has had a similar experience and can point me in the right direction:)
