How to fix Ozito batteries that will not charge?

[griffinjb]

I have two faulty ozito batteries - 4.0AH 18 volt and a 2AH 18 volt- will not charge - red and green lights flashing. Have done all recommended actions still persist. Neighbours battery charges on charger. Therefore batteries a problem not charger. Any suggestions?

[MitchellMc]

Welcome to the Bunnings Workshop community @griffinjb. It's terrific to have you join us, and many thanks for your question about Ozito batteries.

If the batteries are still under warranty, I would suggest returning them to your nearest store with any associated tools and chargers purchased with them as a kit. Remember to bring your proof of purchase. If the batteries are under warranty, the team should be able to swap them for you. In some cases, they'll also swap the tool and charger over.

If they are outside of warranty and you can let me know their model number or the tools they were purchased with then I can check with Ozito to see if replacements can be ordered.

Please let me know if you have any questions.

Mitchell