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Hi Team,
I have 2 questions about water filtration, please:
I hope all this makes sense. Apologies if it's confusing. It makes sense in my head!
Thanks in anticipation,
Jason
Hi @EricL ,
Let me start by saying that I'm a little fired up so forgive me if any of this post sounds abrasive, that is not my intention whatsoever.
Based on great reviews, researching filtration on the Bunnings website, and discussing it on the Workshop to discuss the pro's and con's of different brands and cartridges, as well as insight provided by the Stefani micron explanation guide, I bought the Stefani Ultimate system. Right from the outset I expected with a name like 'Ultimate' that it would offer the best filtration possible.
Now, I may not be the sharpest tool in the shed, and as the saying goes, "You don't know what you don't know", but I think there are a couple of things that have caught me out here;
I'm disappointed that this unit is not compatible with the 0.2 filter cartridge, which I would very much like to install, given I only have access to tank water, albeit from 2 different sources (river and roof). May I ask, what are my return or exchange options for a unit which will allow me to utilise a 0.2 micron filter? This may not be your field of expertise but I thought I'd ask here first.
As always, thank you and regards,
Jason I
I do apologise for the confusion @BoeingFan.
The Stefani Ultimate is a compact system with easy-to-replace filters. However, it is limited to a 1-micron filter. It would be the Stefani Twin/Triple Undersink Water Filtration Systems that are compatible with the carbon 0.2-micron filters.
I appreciate your frustration of purchasing the "ultimate" unit to find out that it does not accept your desired filter, and I have passed that feedback on to Stefani. I'll also provide your feedback to our team regarding the search results on the site.
We are more than happy to return the unit as it does not suit your needs. I've sent you a PM to help organise this.
Mitchell
Hi @MitchellMc ,
The Stefani Triple filter is installed and filtering like a beauty. Thank you @EricL and @MitchellMc for helping me to learn about filtration and to end up with the system that works best for my situation, I appreciate it wholeheartedly.
Cheers,
Jason
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