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How to fix newly installed dishwasher thats not draining?

MW1
Community Newcomer

How to fix newly installed dishwasher thats not draining?

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Hi - we recently had a new whirlpool dishwasher  installed by the company we bought it from. First dishwasher run and it’s not draining. Has the error code flashing (e3 f7) which means it’s related to the hose. 
Is this connected in the right part near the p-trap as there is a second higher connection point so I’m wondering before I call them back or get a plumber out if I tried to reconnect it on the higher point would that make a better high loop for draining? Cheers 

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