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Arlec sensor floodlight not working

ElleH
Growing in Experience

Arlec sensor floodlight not working

Hi everyone I just put my Arlec solar sensor floodlight up and it’s not working. My friend whom helped me took a lead but also lost the instructions and light has been up 2 days but is not working yet. Any hints - maybe it’s simple too like is there a battery protector that needs to be removed before it can charge? 

CSParnell
Amassing an Audience

Re: Arlec sensor floodlight not working

Hey @ElleH let me know how you go tonight I'm still happy to take a photo of the instructions on Monday for you anyway.

ElleH
Growing in Experience

Re: Arlec sensor floodlight not working

Unfortunately it’s not working 😧 tonight so need to read instructions to ensure it’s not an installation issue. Thanks  

CSParnell
Amassing an Audience

Re: Arlec sensor floodlight not working

No problems.

MitchellMc
Bunnings Team Member
Bunnings Team Member

Re: Arlec sensor floodlight not working

Hi @ElleH,

 

If you continue to have issues and the instructions don't help, please return the unit to your closest store and our helpful team will either solve the problem or exchange the unit for you. 

 

Mitchell

 

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ElleH
Growing in Experience

Re: Arlec sensor floodlight not working

Thanks Mitchell. Will look forward to reading and following instructions when your team member will send me tomorrow. Kind regards Elle 

CSParnell
Amassing an Audience

Re: Arlec sensor floodlight not working

Hey @ElleH as promised 

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ElleH
Growing in Experience

Re: Arlec sensor floodlight not working

Travis so much got it working now.

much appreciate your support service😊

Jason
Community Manager
Community Manager

Re: Arlec sensor floodlight not working

Brilliant, thanks for letting us know @ElleH. Please don't hesitate to post anytime you need a hand around the house or garden.

 

Jason

 

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CSParnell
Amassing an Audience

Re: Arlec sensor floodlight not working

@ElleH glad it is going reach out anytime for help

ElleH
Growing in Experience

Re: Arlec sensor floodlight not working

Thanks Mitchell got it working now 😊

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