How to change duration of watering on Gardena Multicontrol Duo?

[howiej0]

I purchased a Gardena Multicontrol Duo which is straightforward to set up with one exception. The manual indicates that you can change the duration of Manual Watering. The manual says:

1. [ Fig. P16 ]: Press Man.-key to open the valve manually (or to close an open valve). Run Time and the watering time in minutes (set to 30 minutes in the works) flash for 10 seconds on the display.
2. [ Fig. P17 ]: Whilst the watering time in minutes is flashing, the watering duration can be modified with the ▼-▲ button (between 0:00 and 0:59) (example: 10 minutes) and confirm with the OK-key

Problem is the minutes do not flash and no combination of keys I have pressed will make them flash. So I can't change the duration of the manual watering time. I thought this was possibly a faulty timer and returned the original, got a new one but it has the same behaviour

[howiej0]

I just installed the Gardena Multicontrol Duo, switched the water on and thought I'd see what happens with Manual. When installed, i.e. has water pressure in the unit, the minutes do flash and can be changed. Pity this isn't mentioned in the manual. Only very minor gripe is the Manual time returns to 30 minutes and can't be set to a default Manual watering period.

[EricL]

Hello @howiej0 

Welcome to the Bunnings Workshop community. It's sensational to have you join us, and thanks for sharing your question about your Gardena Multicontrol Duo.  

Please allow us to get in contact with our supplier regarding this. I've sent an email to Gardena as well regarding your query and as soon as we get a response, we'll get back to you. Please note that we are heading into the weekend, and we will follow them up on Monday.

Thank you for your patience.

Eric

[EricL]

Hello @howiej0 

Thank you for your patience. Gardena has asked to make sure that the face of the unit is fixed securely to the body of the water computer. Manual watering will not work if the face is not on the unit. They also suggest making sure that you are not trying to manual water at the same time an automatic program is set to operate.

If you are still having a problem with programming, can you please call Gardena's customer service at 1300 804 213 or you can email them with images at customerservicegardenaneta@husqvarnagroup.com.

If you need further assistance, please let us know.

Eric