How to fix Mondella wels shower head?

[Kenp]

My Mondella weld shower head only sprays from the hand held nozzle,not from the fixt head when the hand nozzle is in place

[JacobZ]

Hi @Kenp,

Thank you for your post regarding a Mondella shower head.

Can you advise the specific model of shower head so I can do some research as to why the issue might be occurring?

Does your particular model have a switch or toggle to switch between the two? Is it possible to get some photos of the shower head?

Any information you can provide will help to narrow things down.

If you need assistance uploading images, please let me know.

Jacob